Returns & Refunds
Return Policy
If you need a refund, you must submit a form and send a refund request to our email (info@abobblehead.com)
1. We can refund you the total value, if the order is canceled in 24 hours. But this policy is not suitable for the expedited order.
2. We believe our products have the best quality and most favorable price. But if the order is canceled over 24 hours, 50% of the total value will be charged for the costs of material and labor. As this is a customized goods, we cannot sell it out again.
3. We have bought freight insurance for each order, if breakage happened, please report in 24 hours after you received the package, otherwise, express company cannot ensure that it is belongs to a damage on the way, we also cannot recreate for free.
Return Policy
Request for return or complaint must be filed within 7 days based on the original delivery date of your package. Any quality issues should be proved with photograph documents and problem description. For customer service contact, you will be directed to "Contact Us" for further assistance.
If you need a refund, you must submit a form and send a refund request to our email (info@abobblehead.com)
1. We can refund you the total value, if the order is canceled in 24 hours. But this policy is not suitable for the expedited order.
2. We believe our products have the best quality and most favorable price. But if the order is canceled over 24 hours, 50% of the total value will be charged for the costs of material and labor. As this is a customized goods, we cannot sell it out again.
3. We have bought freight insurance for each order, if breakage happened, please report in 24 hours after you received the package, otherwise, express company cannot ensure that it is belongs to a damage on the way, we also cannot recreate for free.
Return Policy
Request for return or complaint must be filed within 7 days based on the original delivery date of your package. Any quality issues should be proved with photograph documents and problem description. For customer service contact, you will be directed to "Contact Us" for further assistance.