Shipping Help

1.Can i custom the bobblehead from head to toe?

Yes, you can choose custom from head to toe option from production list, and then send the facial picture and full body picture to us, we would custom the bobblehead from head to toe according to your full body picture. If you need need to change the clothing or pose please leave the message or send the message to this email.

2.If i can not choose the correct eyes/hair/skin color, what should i do?
No worry.you can choose the similar color and then leave the message about the color on the comment box. Artist will make your bobblehead hair/eyes color according to your statement and picture.

3. If the photo can not upload,what should i do?
In this case, you can send the photo to this email directly:

4.Can you make another facial expression but not smiling?
Yes, please send us the facial expression picture. If you have some facial expression, please state which expression you want to use for your bobblehead, artist will make the bobblehead facial expression as per your request.

5.Can i add or remove the accessories on the bobblehead?
Yes, please leave the message, and send a picture to us for reference. Small accessories is for free (such as cake,cap,cup,book). We would charge these accessories cost:guitar,chair,desk,table,pet,car.

6.Can we change the model style? Change the bobblehead clothing or pose?
Sure, We can make this change for free. You need to state the changes request when you place your order.

7. How many proofs can i receive? Can i change the proof?
Normally these are the proofs you will receive:head proof,body proof,(revised proof),and completed proof.Usually,95% customers will approve the proof.
If you are satisfied with the proof, then we would baked the bobblehead and then ship it to you.
If you are not satisfied, please suggest us the change, we would make the change according to your suggestions, and send the revised to you until you are satisfied.

8.Where can you ship the bobblehead to?
We can ship all over the world, ship via DHL and UPS.

9.What is the difference between "Custom Based Photo" and "Custom Option"?
Answer:
"Custom Based Photo" is a quick customization option, we will customize it according to the character of the photos you provide (such as the character's eye color, hair color, etc.)

"Custom Option" requires you to select character features and add related accessories (our sculptor can know more clearly what you want)